The Financial Conduct Authority (FCA) is the independent regulator of financial services.
Electric vehicle contracts are a trading name of Yorkshire Vehicle Finance Limited. Our registered office is at 92 Baslow Road, Totley, Sheffield, South Yorkshire, S17 4DQ and we are authorised and regulated by the Financial Conduct Authority. Our FCA Reference Number (formally known as OFT licence number) is 645870. Our permitted business is that of:
Credit Brokerage
Debt Counselling and Adjusting (Limited to the settlement of vehicle finance)
Consumer Hire Business
The above information can be verified by checking the Financial Conduct Authority’s register by visiting www.fca.org.uk/register.
The following information details the products and services we provide, what we charge for our services and the process to follow should you have a complaint. Please use this information to decide if our services are right for you.
We are a broker member of the British Vehicle Rental and Leasing Association (BVRLA).
In our capacity as a regulated credit broker for the purpose of vehicle financing we may introduce you to a carefully selected panel of finance lenders who may be able to assist in financing your vehicle. This panel of finance lenders provide us with a range of products which may be suitable for your purchase.
To enable us to assess your needs we may ask some questions and seek information about your personal circumstances relevant to the process to identify products suitable for you. It is important that you provide us with accurate and relevant information to facilitate this.
We do not charge fees for our Consumer Credit services. We may receive payment should you enter into a contractual agreement with the finance provider we have introduced you to.
As part of the process of obtaining finance for your vehicle your details will be passed to one of our finance partners who will undertake credit searches with a credit reference agency which may affect your credit rating.
If you have a complaint about any aspect of our services or products, no matter how big or small, we would like to know about it as soon as possible. Please contact our office, it would help us to resolve any issues quickly by providing the following information:
• Your full name, address and telephone number that we can contact you on
• Full details of your complaint
• Any details about your agreement or order details, including vehicle registration number
• How you would like us to make things right
• Copies of any relevant paperwork or email trails
General Manager
Electric Vehicle Contracts
90 Baslow Road
Sheffield
S17 4DQ
Tel: 0333 009 1068
Email: enquiries@evcuk.co.uk
For further information, please review our full ‘complaint procedure’ on our website.